REFUND POLICY

RETURN AND REFUND:

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When purchasing your jewelry, you do not have a return or refund because each item offered on the MAISON AMALYIA site is carefully selected, we encourage you to carefully examine your choices before finalizing your order.

DELIVERY DISPUTE:

As part of a delivery by our specialized carrier, we advise you to carefully check the condition of the goods in the presence of the driver.

IMPORTANT : The words "subject to unpacking" have no legal value and do not cover you in any way in the event of damage noted after unpacking your package. Therefore, any item whose damage has not been explicitly and precisely noted on the delivery slip cannot be returned.

The Customer must then confirm their reservations to the carrier by registered mail at the latest within three days, not including public holidays, following that of receipt of the Products and send a copy of this letter to MAISON AMALYIA.

In the event of non-compliance with an order, the customer must notify the reseller within 24 hours of delivery. Any claim outside this deadline will not be accepted.

The product must be returned to MAISON AMALYIA, 114 rue du Président Francois Mitterrand, 91160 LONGJUMEAU in the condition in which it was received. A return slip will be sent to you by email, and the same product will be sent depending on stock and availability.